Document Metrics - Fluid Topics - 3.7 - Technical Notes

Analytics for Fluid Topics

Product
Fluid Topics
FT_Version
3.7
Category
Technical Notes
language
English
audience
public

Document metrics are reserved for SaaS clients and only available to users with the ADMIN or ANALYTICS_USER role.

Fluid Topics logs a single view when a user accesses one of the following types of documents:

Examples

  1. If a user accesses a document, reads a topic four times, leaves the document, and then accesses the same document and reads the topic again, Fluid Topics logs two views for the topic.
  2. If a user scrolls to another part of the document and then comes back to a topic and reads it again, the number of views does not change. In fact, only leaving the document in every tab and accessing it again causes the number of views to change.

Analytics for most popular documents refresh before 1AM GMT each day, except on the first day of the month, when they refresh at 3AM GMT.