Checking a Service Most Clicked Documents - ABO

Back Office User Guide

Reference Guide

In the Hit Parade display of a selected service in the selected time period, the 50 most clicked documents table lists the most popular documents picked by users as their search results:

  • The first column is the ranking of the clicked documents in decreasing order.
  • The Document column lists the documents URIs.
  • The Label column gives the Title of the Document.
  • The Hits column gives the number of times when users clicked the documents.

The table can be browsed with the bottom buttons.

A click on an expression makes it possible to launch it in a browser.


The 50 most clicked documents table is available only when the AFS Click logging tool is used in AFS. Otherwise the table is empty.
For more information about AFS Click, see AFS Overview and AFS Integration Guide.

To display a service most clicked documents

  1. Connect AFS-BO and click:
    • Analytics from a service quick view in the Dashboard,
    • in the charts preview in a service quick view in the Dashboard, or
    • Analytics in the Open Module menu.
  2. Select the Hit Parade tab.
  3. Select or change the time range filter option.
  4. Select or change the service view filter in the Filter by View list box.
  5. For your selection, check the URIs of the popular documents listed in the 50 most clicked documents table. Check the Hits column for further information about a document popularity.
  6. When the table is empty, check that the AFS Click logging tool is implemented in your AFS solution.