Images Appear Broken on the Portal - Fluid Topics - 3.8

Fluid Topics Troubleshooting Guide

Product
Fluid Topics
FT_Version
3.8
Platform
RHEL
Category
Reference Guide
language
English

Issue

Images are not correctly displayed on the portal.

Impact(s) on users

This issue causes end-users to consult a portal with broken images and might impair their trust in Fluid Topics or the company hosting the portal.

Possible root cause(s)

This issue might occur when:

Solution(s)

Check that the vhost configuration has been properly set on the server(s) hosting the front environment and the indexing environment. If needed, modify the vhost.conf.json Configuration File.

The whole URL must be properly entered in the vhost.conf.json file, e.g. "http://mysite.com" and not "mysite.com".